General FAQs
We’re open every day from 7:30 AM to 9:30 PM, with the last wash starting at 8:30 PM. Whether you’re an early bird or squeezing in a quick load after dinner, we’re here to make laundry easy!
We have several convenient locations, with more on the way:
- Coin Laundry Co.: 705 N. McDonald St., McKinney, TX 75069
- The Laundry Store: 809 N. Tennessee St., McKinney, TX 75069
- Coming Soon: 799 W. University Dr., McKinney, TX 75069
- Coming Soon: 409 E. Princeton Dr., Princeton, TX 75069
At The Laundry Store, we offer:
- Self-Service Laundry: Modern, easy-to-use machines for you to handle your laundry.
- Drop-Off Laundry Service: Drop off your laundry, and we’ll wash, dry, and fold it for you.
- Free Wi-Fi: Enjoy fast internet while you wait for your laundry.
- Vending Machines: Grab a snack or drink while you’re here.
Looking for Pickup and Delivery? Visit our sister company, Laundry Drop Pickup and Delivery, for convenient, door-to-door service.
We’re all about making laundry a stress-free and even fun experience. With modern machines, friendly attendants, free Wi-Fi, and a relaxed atmosphere, we’re here to make sure your laundry day is painless. Plus, we accept all major credit cards, Apple Pay, and Google Pay for convenience.
Equipment & Services
Our machines come in all sizes to handle any load:
- washers: 20lb (2-load), 40lb, 60lb, 80lb, and 100lb machines
- Dryers: 45lb and 75lb machines
Our new stores also feature touchscreen controls with multiple language options and cycle customization, making it easy for everyone to use.
No need for coins! At The Laundry Store, we accept cash, credit cards, Apple Pay, and Google Pay. If you prefer coins, our Coin Laundry Co. location still accepts them.
Not at all! Our machines have simple touchscreen controls that let you select your cycle with just a few taps. And don’t worry—our attendants are always around to help if you need it.
Yes! Our 80lb and 100lb washers are perfect for big items like comforters, blankets, or large loads of laundry. Bring it all—we’ve got the machine for it!
Yes, all our machines are high-efficiency, using less water and energy. If you prefer specific eco-friendly detergents, you’re welcome to bring your own
A wash cycle usually takes about 25-30 minutes, and drying can take 30-45 minutes depending on the load size. Grab a snack, connect to our free Wi-Fi, and relax while your laundry gets done!
Yes! You’re welcome to bring your own, or you can purchase detergent and fabric softener from our customer center if you forget.
Yes! Let us know if you have delicate or special fabrics, and we’ll make sure they get the proper care they deserve.
No limit! Whether it’s a small basket or an oversized haul, we’re happy to take care of it all.
Policies & Customer Support
We ask that you remain at the store while your laundry is being washed and dried. This ensures the safety of your items and allows you to promptly remove them when the cycle finishes, especially during peak hours. With our free Wi-Fi and vending options, you can relax while waiting for your laundry to finish!
We keep all lost items in our lost and found for 2 weeks. Just swing by or call us, and we’ll do our best to reunite you with your laundry! If not planning to return, we donate the items to local charities to put them go good use.
Our attendants are always on-site and ready to help. If a machine is giving you trouble, just ask, and we’ll get things sorted out quickly.
Of course! We’re a family-friendly laundromat, and we love seeing families here. Bring the kiddos, and we’ll make sure laundry day is a breeze for everyone.
We do not offer refunds for balances on laundry cards. The good news is, your balance never expires! You can use the remaining balance at any of our locations, so whether you’re washing today or months from now, your funds will always be available.
Mobile App
Yes, we do! Our stores are equipped with a mobile application that makes laundry day even easier:
- Track Loyalty and Rewards: Earn rewards for every wash and redeem them for savings.
- Machine Notifications: Get notifications on your phone about which machines you’re using and when your cycles are complete.
- Cycle Tracking: Keep an eye on your laundry progress, so you know exactly when it’s time to pick up your clothes.
- Mobile Payments: Pay right from your phone using credit cards or contactless options like Apple Pay and Google Pay.
It’s all about making laundry stress-free and convenient!
Amenities & Extras
Yes! We’ve got vending machines stocked with snacks and drinks to keep you fueled while you wait for your laundry.
Absolutely! Each of our locations has plenty of parking, so you won’t have to worry about finding a spot.
Yes! We offer gift cards—perfect for friends, family, or students who could use a little help with laundry. Ask one of our attendants or visit our website for more details.
We love treating our customers! Keep an eye on our website or in-store for the latest promotions and special deals.